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Complaint Form

Project details

Zip code *

City *

Street *

Project Information

Roof area m² *

incidence of abnormalities *

Mounting method *

Implementation date *

Height of the building

Roof pitch

Product Warranty

Stagnant water

Wind load calculation

Customer information

Street *

Zip code *

Location *

Country *

Contact person's first name *

Contact person's last name *

E-Mail *

Phone *

Complaint Information

Type of complaint

Type of defect

Product Categories *

Roll code / batch no.

Description of the facts

Roof extension

Layers of the flat roof (from 1 to 9)

Layer 1

Layer 2

Layer 3

Layer 4

Layer 5

Layer 6

Layer 7

Layer 8

Layer 9

Documents

To process your claim, please include the following documents.

Proof of purchase (e.g., invoice)

If applicable: Project Product Warranty Certificate

Proof of regular maintenance

Any supporting photos of the situation/problem

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